Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide to Us

• Account Information: Name, email address, and payment details provided when you create an account or make a purchase.
• Uploaded Files: CSV files or other content you upload for processing.

b. Automatically Collected Information

• Usage Data: Information about how you use the Platform, including IP address, browser type, device information, and pages viewed.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and track usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve the Platform.
• To process your requests, including CSV uploads and AI-generated responses.
• To communicate with you, including updates, promotions, and support.
• To analyze usage trends and improve performance.
• To comply with legal obligations and prevent misuse.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Service Providers

We may share your data with third-party vendors that help us operate the Platform (e.g., payment processors, AI providers).

b. Legal Requirements

We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal obligations, or respond to government requests.

c. Business Transfers

If PromptBatch LLC is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions.
• Analyze traffic and usage patterns.
• Improve the Platform's functionality.

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of your personal information.
• Correction: Update or correct inaccurate data.
• Deletion: Request that we delete your data, subject to legal obligations.
• Opt-Out: Opt-out of marketing communications or data processing activities.

7. Retention of Data

We retain your personal data for as long as necessary to provide the Platform, comply with legal obligations, or resolve disputes. Uploaded CSV files are stored temporarily for processing and are automatically deleted after 30 days.

8. Third-Party Services

The Platform integrates with third-party services (e.g., payment processors, AI tools) that may collect or process your information. PromptBatch is not responsible for their privacy practices, and we encourage you to review their policies.

9. International Users

If you access the Platform outside the United States, you consent to the transfer of your information to the United States, which may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.

11. Contact Us